Guide Users Engaged With Product Bumpers

Recap and Action Items

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About This Course

This course is like a crash course in dissecting what the top 1% of SaaS companies are doing when onboarding their users — so that you get inspired and drive incredible activation and free-to-paid conversions in your own organization.

In this course, you will:

  • Learn the product bumpers you can use to help guide users to their very first “Aha!” moment
  • Identify common mistakes when it comes to product tours, tooltips, empty states, and other product bumpers
  • Create and start implementing a plan to improve your product’s product bumpers

Ramli John:
We also have created a product bumper checklist. It's already in the learning portal when you get this. And just as a final thing, this is this week's challenge.

Ramli John:
First, fill out the guide user worksheet in the learning portal. This would help you start thinking about in that streamlined onboarding experience, what are ways that you can integrate the product bumpers into that. Share this with your onboarding team. And if you could, you can use a pen and paper or moqups.com or anything else or Afrigma. Start thinking about, and maybe involve the design team as well, if they're really into this about designing the product bumpers.

Ramli John:
And if one final challenge, signup for at least three products this week. Now, I said at least three, if you wanted to sign up for 10 and just share the product bumpers you like in the Slack group and create a swipe file for that. Whether that's a folder in your computer, or you can also have that on the browser.

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Ramli John
Ramli John
Managing Director at ProductLed
Author of the bestselling book Product-Led Onboarding: How to Turn Users into Lifelong Customers.
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