Privacy Policy

Last update 10/5/2019

It is Product-Led Inc's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://productled.com (hereinafter, "us", "we", or "https://productled.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

  • Website Visitors
    Like most website operators, Product-Led Inc collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Product-Led Inc's purpose in collecting non-personally identifying information is to better understand how Product-Led Inc's visitors use its website. From time to time, Product-Led Inc may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
    Product-Led Inc also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://productled.com blog posts. Product-Led Inc only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
  • Gathering of Personally-Identifying Information
    Certain visitors to Product-Led Inc's websites choose to interact with Product-Led Inc in ways that require Product-Led Inc to gather personally-identifying information. The amount and type of information that Product-Led Inc gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://productled.com to provide a username and email address.
  • Security
    The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
  • Advertisements
    Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Product-Led Inc and does not cover the use of cookies by any advertisers.
  • Links To External Sites
    Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
    We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
  • Https://productled.com uses Google AdWords for remarketing
    Https://productled.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.
    You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
  • Protection of Certain Personally-Identifying Information
    Product-Led Inc discloses potentially personally-identifying and personally-identifying information only to those of its employees, partners, sponsors, contractors and affiliated organizations that (i) need to know that information in order to process it on Product-Led Inc's behalf or to provide services available at Product-Led Inc's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Product-Led Inc's website, you consent to the transfer of such information to them. Product-Led Inc will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, partners, sponsors, and affiliated organizations, as described above, Product-Led Inc discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Product-Led Inc believes in good faith that disclosure is reasonably necessary to protect the property or rights of Product-Led Inc, third parties or the public at large.
    If you are a registered user of https://productled.com and have supplied your email address, Product-Led Inc may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Product-Led Inc and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Product-Led Inc takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
  • Aggregated Statistics
    Product-Led Inc may collect statistics about the behavior of visitors to its website. Product-Led Inc may display this information publicly or provide it to others. However, Product-Led Inc does not disclose your personally-identifying information.
  • Affiliate Disclosure
    This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
  • Cookies
    To enrich and perfect your online experience, Product-Led Inc uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
    A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Product-Led Inc uses cookies to help Product-Led Inc identify and track visitors, their usage of https://productled.com, and their website access preferences. Product-Led Inc visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Product-Led Inc's websites, with the drawback that certain features of Product-Led Inc's websites may not function properly without the aid of cookies.
    By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Product-Led Inc's use of cookies.
  • E-commerce
    Those who engage in transactions with Product-Led Inc – by purchasing Product-Led Inc's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Product-Led Inc collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Product-Led Inc. Product-Led Inc does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

1. Information We Collect

We collect information and data about users of our website, blog, online learnings, virtual summits, mobile site, about individuals that attend events organized or hosted by us, or when individuals otherwise contact us.

(a) Information You Choose to Submit

When you create an account and profile on our website or attend an event organized or hosted by us, we collect your name, contact information, and other information you provide.

(b) Information We Automatically Collect

Through the use of cookies and other similar technologies, we automatically collect personal information about you such as how you access and use our website, blog, online learnings, mobile site, and information about the device you use to access our online services.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit a Product-Led Inc's website.

Our website and online services use cookies to distinguish you from other users of our services. This helps us to provide you with a good experience when you browse our website and also allows us to improve our platform and enhance your experience.

The cookies we use are designed to help you get the most from our website, but if you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our website. These settings will typically be found in the “options” or “preferences” menu of your browser.

(c) Third-Party Sources

We occasionally obtain information from third parties. These third-party sources include:

Applications and services, such as social networks, that make users’ information available to others;

Partners with which we jointly provide services; and

Publicly-available sources, such as open government databases or other data in the public domain.

We protect information obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the information.

When you are asked to provide personal information, you may decline. But if you choose not to provide information that is necessary for us to provide our services, we may not be able to provide those services to you.

2. How We Use Your Information

We use personal information gathered through our services for purposes described in this privacy statement or otherwise disclosed to you. For example, we use your personal information to:

  1. provide and deliver our services, provide customer support, and respond to your questions;
  2. operate our business, including business analytics;
  3. send you information, such as confirmations, updates, and support and administrative messages; and
  4. communicate with you about new developments, upcoming events, and other non-essential or promotional information.

3. How We Share Your Information

We share personal information with your consent or as necessary to complete your transactions or provide the services you have requested or authorized. For example, when you provide information in the course of making a payment, we will share that information with banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, or other related financial services.

We share personal information with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide accounting services, website hosting, event support and cloud-based office productivity services may need access to personal information to provide those functions. In such cases, these companies must abide by data privacy and security requirements and are not allowed to use personal information they receive from us for any other purpose. We may also disclose personal information as part of a corporate transaction such as a merger, transfer, divestiture, or sale of all or a portion of our business or assets.

Finally, we will access, transfer, disclose, and preserve personal information when we have a good faith belief that doing so is necessary to:

  1. comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  2. protect our clients or to help prevent the loss of life or serious injury of anyone;
  3. operate and maintain the security of our services and operations, including to prevent fraud or stop an attack on our computer systems or networks; or
  4. protect our rights or property, including enforcing the terms of our agreements.

4. How We Protect Your Information

The security of your information is important to us. Product-Led Inc has implemented safeguards to protect the information we collect. However, no website or Internet transmission is completely secure. We urge you to take steps to keep your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of your user account, and closing your web browser when finished using Product-Led Inc services on a shared or unsecured device.

5. Choice and Control of Your Personal Information

Access, correction, and deletion. If you wish to request access to, or correction or deletion of, personal information about you that we hold, you can do so by contacting us as described at the bottom of this privacy statement. However, to the extent permitted by applicable law, we reserve the right to charge a fee or decline requests that are unreasonable, excessive, or prohibited by law, could adversely affect the privacy or other rights of another person, or where we are unable to authenticate you as the person to whom the data relates.

Communications preferences. You can choose whether you wish to receive promotional communications from us by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to stop, you can do so by following the directions in that message, or by contacting us as described at the bottom of this privacy statement. These choices do not apply to mandatory service communications such as billing statements or communications that are part of our ongoing services.

Cookie controls. Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to delete or reject cookies.  If you choose to delete or reject cookies, this could affect certain features or services of our website.

Do Not Track. Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites may not currently respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described above.

6. Retention of Personal Information

We retain personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary in the context of different services and engagements, actual retention periods can vary significantly based on criteria including the types of data, the nature of the engagement and relationship, and our legal or contractual obligations.

7. Location of Personal Information

The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or service providers maintain facilities. Currently, we store data primarily in Canada. We take steps designed to ensure that the data we collect under this statement is processed according to the provisions of this statement and applicable law wherever the data is located.

8. European Data Protection Rights

If the processing of personal information about you is subject to European Union data protection law, you have certain rights with respect to that data:

You can request access to, and rectification or erasure of, personal information;

If any automated processing of personal information is based on your consent or a contract with you, you have a right to transfer or receive a copy of your personal information in a usable and portable format;

If the processing of personal information is based on your consent, you can withdraw consent at any time for future processing;

You can to object to, or obtain a restriction of, the processing of personal information under certain circumstances; and

For residents of France, you can send us specific instructions regarding the use of your data after your death.

To make such requests, contact us at the address provided at the bottom of this statement.  You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

Privacy Policy Changes
Although most changes are likely to be minor, Product-Led Inc may change its Privacy Policy from time to time, and in Product-Led Inc's sole discretion. Product-Led Inc encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

For general inquiries, privacy-related matters or to access your personal data, please contact us at: wes@productled.com

twitterfacebooklinkedininstagram