Val signs up for your product like a real buyer. She tests your homepage, signup flow, free model, pricing, onboarding, and reviews—then scores you against 3,247 other SaaS products.
She's been burned by vague promises before. She wants proof of value, not marketing jargon.
She has 14 tabs open and a meeting in 10 minutes. If it's not clear, she's gone.
One moment of friction and she's trying your competitor. Your users are exactly the same.
“The difference? Val tells you exactly where she almost gave up—and what made her stay.”
Does your homepage pass the 8-second test? Val lands on your site like a stranger. Can she tell what you do before she gets bored?
Is your free offer actually compelling? Val evaluates whether your model is irresistible or instantly forgettable.
How many people abandon your front door? Every form field and verification step is counted to calculate the true cost of friction.
Best-in-class products deliver value in under 2 minutes. Val measures how long yours takes—and what's slowing it down.
Can users understand your tiers and self-serve? Or do they bounce to a competitor with clearer pricing?
Val reads your G2 and Capterra reviews looking for patterns. She'll tell you what users say when you're not listening.
Most leave silently without telling you why.
Val will.